Warranty Information

We warranty all used computer products for a period of 30 days from date of purchase (with receipt) for defects in parts and labor.

Please see exceptions below.

WE DO NOT WARRANTY:

  • Laptop Batteries
  • Laptop Chargers
  • Virus / Spyware / Malware Infection
  • Hard-Drive Lifespans
  • Operating Systems / Updates/ Software/ User Installed Programs
  • Power Surges
  • Defects in OEM Manufacturing Process
  • Impact or Water Damage
  • Acts of God – i.e. – flooding, lightning, etc.

After 30 day Warranty Period (Used Computer Equipment) – Customer is responsible for all regular rates and fees.

BUY-IN / TRADE-IN POLICY

We accept trade-ins and also purchase laptops and desktops as “PARTS ONLY” units, no exceptions. We will give you fair trade value for any sell-able parts in your unit towards the purchase of a new or used product in our store only.

REPAIR LIABILITY STATEMENT

We will do our best to satisfy every customer’s needs. However, we cannot be held liable for nor do we accept liability for lost or corrupted files or other information residing on customer’s equipment. Please back up ALL important information prior to leaving your computer with us for repairs or service! We will repossess device(s) if not picked up more than 30 days after repairs are completed unless other arrangements are made in advance.

RETURN POLICY

All sales are final. You may return your device(s) within 14 days of purchase for hardware only issues. We do not warranty software issues which may include programs downloaded of modified by end user.